Who can do this: Owners, Admins and Members · Product: Resume Builder · Where: the profile → Edit, or More → Replace candidate’s CV/Resume
Before you start: Editing is free. The next export after an edit uses 1 credit.
To change a profile, open it and click Edit. To use a newer resume, replace the file and choose which details to update.
Edit a profile
Open the candidate, then the profile. Click Edit at the top right.
Change what you need in Edit candidate info on the right. The preview on the left shows how the resume will look. To check against the original, use the toggle next to Preview style to show the original resume.
Click Update profile. To export right away, click Update & Export PDF or Update & Export DOCX instead.
You see "Profile has been updated". Cancel closes the editor without saving your changes.
The form starts with Profile name, which is the name of this profile, not the candidate. Change it to rename the profile. Next comes Candidate details, with the first name, last name, job title, phone number and email shown on the resume.
Replace the resume
Important: An export after you change a profile's content uses 1 credit, even if you exported it before. Overwrite all fields and Update only empty fields usually change details. Do not update doesn't. Changing only the branding, template, file name or recruiter contact on the export screen doesn't count as a change.
To replace the resume on a profile:
On the profile, click More → Replace candidate’s CV/Resume.
In the replace dialog (it shows the candidate's name), click Select file and select the new resume. If the candidate is linked to Bullhorn, you can also select a file from Bullhorn.
The Add new Candidate's CV/Resume dialog asks what to do with the profile details. Click one of these:
Do not update: swap the file and change nothing else.
Update only empty fields: keep your edits and fill what's missing. The job title, skills and custom fields are still updated from the new resume.
Overwrite all fields: replace the details with what's in the new resume. The candidate's name stays.
You see "CV replaced successfully". The new file shows under Original CV / Resume. To stop without replacing anything, close the dialog with the X.
Good to know
The replace dialog says "Only PDF and DOC files with a maximum size of 25MB are allowed".
You can't replace a resume while your company is at its resume parsing limit. See Out of credits, or "You've reached your CV parsing limit".
There's no separate "parse again" button. Replacing the resume is how you read a resume again.
To keep the old version, duplicate the profile first (More → Duplicate profile). See Add, duplicate or delete a profile.
If you use Bullhorn, edits aren't written back to the Bullhorn record. See Save a resume to Bullhorn.
Troubleshooting
You see "Something went wrong with parsing your file. Please try again." Try again. If it still fails, see My resume didn't parse correctly.
Common questions
How do I change which resume is used for a candidate?
Replace the resume on the profile, or add a new profile from the new file. See Add, duplicate or delete a profile.
Can I fix details the parser got wrong?
Yes, you can fix any detail. Click Edit, correct the fields and click Update profile.
How do I rename a profile?
Change Profile name at the top of the editor, or click Edit name next to the profile name.
Can a candidate have more than one profile?
Yes, a candidate can have several profiles. Add one with Add profile or copy one with Duplicate profile.
Pro tip: When the profile is ready to send, click Update & Export PDF or Update & Export DOCX. It saves your changes and exports the profile right away.
We are always here for you if you need us.
Our whole team is around almost 24/7 to support you. Click the chat icon at the bottom right to start chatting with us. Our team is happy to help.