All CollectionsSubscription & BillingSubscription & BillingPlans, invoices, payment details and cancelling.By Jan1 author·9 articlesWhich payment methods can I use?Pay by card in the billing window. Bank transfer or direct debit only by arrangement, on request in the chat.When does my subscription renew?Your subscription renews at the end of each billing period. Owners see the next renewal date in the billing window.I already paid but still get payment remindersSend us a message in the chat. We check the payment and get back to you. Reminders stop once the payment is recorded.How do I add our VAT number or change the invoice currency?Send your VAT number or currency request in the chat. We update it in your billing setup. Owners change the billing address in the billing window.Update your billing address or payment cardOwners update the billing address and payment card in Subscriptions > Change subscription.Find and download your invoicesOwners view and download invoices in Subscriptions > Show billing history.Delete your Candidately accountOur team deletes accounts on request. Here is what to send us.Cancel your subscriptionOwners cancel the subscription in Subscriptions > Change subscription. Here is what happens next.Pause your subscriptionOur team pauses subscriptions on request. Here is what to send us and what changes while paused.
