An Owner finds and downloads invoices under Subscriptions > Show billing history.
Who can do this: Owners. Admins can open Subscriptions but see "You need to be the Owner of your company account to manage subscriptions." Members don't see Subscriptions.
Product: All products
Where: your name at the bottom left > Subscriptions
How do I download an invoice?
Click your name at the bottom left, then Subscriptions. Click Show billing history.
In the billing window, find the invoice and download it.
Result: the invoice downloads to your computer.
What to send us
If an invoice is missing or a detail on it is wrong, send us a message in the chat or email [email protected] with:
Your company name
The invoice number or date
What is missing or what needs to change
Pro tip: To change the address on future invoices, update it under Change subscription before the next invoice is created. See Update your billing address or payment card.
Need more help?
Click the chat icon at the bottom right and we'll get back to you.