Who it's for: Owners, Admins and Members, on a plan with Resume Builder (the free trial too). Before you start: the candidate needs a profile. The first export of a profile uses 1 credit.
Steps
Click Candidates in the left menu, then open the candidate on the All candidates tab.
On the Profiles tab, hover over the profile and click Open.
Click Export, then Download PDF for a PDF, or Download DOC for a Word (.docx) file.
The Export candidate screen opens, with a preview on the left. Under Configure the export, check the branding, the candidate appearance (resume template), the candidate representative (optional) and the file name.
Click Download PDF at the bottom right. For Word, the button says Download DOCX.
Result
The file downloads to your computer with the name shown under Set file name for export. By default that's your brand name, the candidate's name and their job title.
Credits: A profile uses 1 credit the first time you export it: as PDF, Word, a share link or sent to Bullhorn. Exporting it again is free until someone edits its content. Then the next export uses 1 credit. Credits are shared by your whole company.
Good to know
The preview is free. The credit is used when you click the download button.
Editing the profile? Update & Export PDF and Update & Export DOCX at the bottom of the editor save your changes and start the export.
To fix a detail on the resume, click Edit candidate profile at the bottom of the export screen.
On a PDF export you can add other documents and the original resume, before or after the formatted resume. See Attach documents or the original resume to an export.
On a trial, the export screen shows how many credits you have left. Need more credits? Talk to sales opens a chat with us.
Using Bullhorn? Send to Bullhorn at the bottom of the export screen saves the resume to the candidate in Bullhorn. See Save a resume to Bullhorn.
Troubleshooting
"You've used all your credits": your company has no credits left. Click Talk to sales to ask us for more. See Out of credits, or "You've reached your CV parsing limit".
Export opens an upgrade dialog: your plan doesn't include Resume Builder. Ask us in the chat.
The download doesn't start: see I can't export or download a resume.
Common questions
How do I download the resume as a Word file? Click Export > Download DOC. You get a .docx file you can edit in Word.
Does downloading the same resume again use another credit? No, not until someone edits the profile.
Can I save the resume straight to Bullhorn? Yes, for candidates linked to Bullhorn. See Save a resume to Bullhorn.