Who can do this: Owners. Admins and Members don't see Integrations in Settings.
Product: Client Portal
Where: Settings → Integrations → Bullhorn
An Owner connects Bullhorn once for the whole company with Sign in with Bullhorn. Then you switch the integration on, so your end clients, contacts and jobs sync.
What do I need before I start?
The Owner role in Candidately.
A login for your company's Bullhorn account.
How do I connect Bullhorn?
Click your name or photo at the bottom left.
Click Settings.
In the left menu, under Integrations, click Bullhorn. You see the Bullhorn integration card.
Click Sign in with Bullhorn.
Sign in with your Bullhorn login. Bullhorn then sends you back to Candidately.
Result: the Bullhorn integration card shows Connection successful, and the Bullhorn settings show under it.
How do I switch the integration on?
Right after you connect, Activate integration shows Integration deactivated. Until you switch it on, your end clients, contacts and jobs don't sync, and status changes aren't sent to Bullhorn.
Under Activate integration, click the switch. It shows Integration activated and saves straight away.
If the window Your integration settings were updated opens, keep End clients ticked and click Start sync.
Result: the card shows Initial sync in progress with a percentage while your Bullhorn companies and contacts come in. When the first sync is done, it shows Connection successful again.
Which settings do I see after connecting?
Setting | What it does | Starts as |
Sync end clients | Brings your Bullhorn client companies into Candidately | Yes |
Sync contact person of end clients | Brings the contacts of those companies in too. Only available when end clients sync | Yes |
Custom tab on jobs, Custom tab on companies, Custom tab on contacts, Custom tab on candidates | Addresses to add Candidately as a tab in Bullhorn | Nothing to set. Copy them when you add the tabs |
Global candidate search | If you choose No, disabled, you can only import candidates from Bullhorn on a list connected to a Bullhorn job | Yes, enabled |
Status mappings, Note sync settings, Field mappings (Beta) | Which statuses, notes and fields go back and forth between your lists and Bullhorn | Nothing mapped until you set it |
Activate integration saves on its own. For every other change, click Save changes in the bar at the bottom of the page.
How do I know Bullhorn is connected?
The Bullhorn integration card shows Connection successful.
Activate integration shows Integration activated.
If the card shows Connection failed, the connection was lost. See How to reconnect Bullhorn or set up Auto reconnect.
What should I set up next?
Follow Set up the Client Portal with Bullhorn: checklist. It lists every step in order, with who does it. The first ones are:
Add the Candidately tabs in Bullhorn, so recruiters can work on lists from a Bullhorn job.
Sync Bullhorn companies and contacts, so you can select your client contacts when you share a list.
Map submission stages to Bullhorn statuses, so Bullhorn stays up to date when candidates move.
Choose when your client sees a candidate, and whether candidates come in from Bullhorn on their own.
Troubleshooting
I don't see Integrations in Settings. Only Owners see it. Ask an Owner in your company to connect Bullhorn.
I see "Login credentials cannot be verified. Please check them and try again." Click Sign in with Bullhorn again and check your Bullhorn login.
I see "These credentials are for a different Bullhorn instance". You signed in with a login from another Bullhorn account than the one already linked. Sign in with a login from the linked account. To move to another Bullhorn account, ask us in the chat first.
Still stuck? Send us a message in the chat with a screenshot of the Bullhorn integration card.
Pro tip: Right after connecting, set up Auto reconnect (optional) with Enter credentials. If the connection drops, Candidately then reconnects by itself.
We are always here for you if you need us.
Our whole team is around almost 24/7 to support you. Click the chat icon at the bottom right to start chatting with us. Our team is happy to help.