If Job boards is missing from the left menu, the Job Board isn't switched on for your company yet. Ask us in the chat.

Jobs in Settings only shows for Owners and Admins, so Members don't see it.

Check that it shows Live, and that you're looking at the board picked under Board on the job. If you use auto-publish, check the job order's publishing status in Bullhorn, and that the job has a title, description and employment type. A job missing one of those stays a draft.

A required field is missing, and the message names it. A job needs a title, a description and an employment type. Click Edit, fill it in and save.

Only drafts, and archived jobs with no applications. Open the job and click Delete, then confirm. This can't be undone.

Live, paused and closed jobs can't be deleted; archive them first. To delete an archived job that has applications, first delete them with Delete all on the job's Applications tab. Otherwise keep it archived.

Check the job's Audit tab. If the job has an Auto-deactivate on date, it was paused on that date. If it's linked to Bullhorn, check your Auto-pause jobs and Auto-close and archive jobs conditions. Click Set active to put it back.

A new field doesn't show anywhere until you add it to a job appearance under Settings > Jobs > Job appearance. The field list there only shows fields for the section you've selected, so a missing field may sit under another section.

They haven't confirmed it yet. Ask them to check spam for the confirmation email. The link is valid for 72 hours, and applications that are never confirmed are deleted after 30 days.

The link is valid for 72 hours. On the page the expired link opens, they can click Resend confirmation email, or apply again.

A signed-in candidate can't: the job shows You applied on instead of Apply now. Without signing in, the same email can't apply to the same job again within 24 hours. Paused and closed jobs don't take applications at all.

Yes, if New applications is on for you under Your Account > Notifications > Job board. Each person switches this on for themselves. An Owner can't turn it on for other users, so ask each recruiter to check it. You get one email per confirmed application on jobs you own or are assigned to.

No email? Check that New applications is on and click Save changes. Then check that you're the job owner or an assignee, and that the candidate confirmed their email. Candidates already in the job's pipeline don't trigger an email.

No. They see the new status in their portal when they sign in.

Sign-in links work once and expire after 30 minutes. Ask them to click Sign in on your board again and use the newest email.

No. Ask them to contact you instead.

Saved jobs are kept in the browser the candidate used. A different device, a private window or cleared browser data starts with an empty list. Signing in moves them to the candidate's account.

Check that the job is linked to a Bullhorn job order and that Auto push is on. Then open the applicant and click Push to Bullhorn. If you see "Bullhorn could not be reached", check Connection successful in the Bullhorn settings and try again in a few minutes.

The job isn't linked to a Bullhorn job order, or the Bullhorn connection is off.

Check the form's Bullhorn field mapping. An answer only goes to Bullhorn if its question is mapped.

If Bullhorn rejects one answer, for example a number that's too large, the applicant is still sent without it. The applicant's Bullhorn section names the field that was left out.

No. Push again updates the candidate in Bullhorn and doesn't add a second submission.

Check that Auto-import jobs is on, a rule matches the job order, and the job order is open. Changes are picked up within a few minutes, the next time the job order changes in Bullhorn. You can always add it by hand with Search Bullhorn jobs.

With Keep linked jobs up to date on, the next change in Bullhorn replaces mapped fields. Make the edit in Bullhorn instead.

Check the tab is Enabled and given to your user type, then tick it under LAYOUT > TABS on a job order. Logging out of Bullhorn and back in can help.

Bullhorn doesn't always show a newly saved tab in the LAYOUT panel straight away. The tab is saved either way. If it hasn't appeared after a while, tell us in the chat rather than adding it again.

Click Save in the theme editor, then reload the board. Nothing changes on the live board until you save.

If your site blocks the import, your web team can paste the code under Header HTML, Footer HTML and Custom CSS instead. Scripts and forms aren't supported there.

The Sender address field only appears once your sending domain is verified. After that, fill in both parts, save, and click Send test email to check.

Check both CNAME records are in your DNS settings exactly as we sent them, and tell us in the chat. DNS changes can take a few hours to spread.

The job needs to be live and have a full location: city and country, plus a state for US jobs, or only a country for a remote job. The job's Job details tab says what's missing. Feed check on the board's Job feed tab lists every job left out and why.