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Attach extra documents to a candidate

Add references, certificates or a portfolio to a candidate with a File Upload field, so your client can open them.

Written by Jan Alexander Jedlinski

Who can do this: Owners and Admins create the field. Anyone who can edit a candidate can upload files to it.

Product: Client Portal · Where: Settings → Field management

Add documents like references, certificates or a portfolio to a candidate with a File Upload field, so your client can open them on the job submission list.

Before you start

Documents go in a custom field with the type File Upload. Set it up once, then use it on any candidate whose list uses that candidate appearance.

Create a File Upload field

  1. Click your name at the bottom left, then Settings.

  2. Under Candidate settings, click Field management, then Add new field.

  3. Type the Field title, for example "References". Select a Custom icon and click Next.

  4. In Field type, select File Upload.

  5. Set Field visibility to Public so clients can see it. Set Restricted field if the files should stay hidden until the CV is visible. Click Create.

File Upload selected as the field type

Step 2 of the new field, with File Upload selected under Field type.

Screenshot of Create a new custom field, step 2, with File Upload selected as Field type highlighted

Add the field to the candidate appearance

  1. In Settings → Candidate appearance, click Edit on the appearance your lists use.

  2. On the Candidate profile tab, click a section and tick the field.

  3. Do the same on the Candidate form tab.

  4. Click Save.

Upload documents to a candidate

  1. Open the candidate on the list and click Edit.

  2. Scroll to the File Upload field. It sits in the section you added it to, for example Files.

  3. Click Select file and choose the document. For a candidate from Bullhorn, you can choose Upload a file (from your computer) or Import file from candidate in Bullhorn (from the candidate's Bullhorn record).

  4. To add more documents to the same field, repeat step 3. Remove one with the X next to it.

  5. Click Update candidate.

Documents in the Edit candidate form

The Files section shows each File Upload field with its Select file button.

Screenshot of the Edit candidate form with the Files section and two File Upload fields highlighted

What your client sees

Each document shows as an extra tab next to Candidate profile and CV / Resume on the candidate's page. The tab is named after the field. When a field holds several files, they're numbered, like "References 1" and "References 2". If there are many tabs, the rest go under More.

Whether clients can download the files or only view them in the browser depends on Allow clients to download candidate files:

If the field is a Restricted field, clients don't see the documents until the candidate's CV is visible to them. Fields set to Internal are never shown to clients.

Good to know

  • Each file can be up to 25 MB. Most common file types work: PDF, Word, text, images, spreadsheets, presentations, audio and video.

  • Empty fields aren't shown to your client.

  • The candidate's own CV doesn't go in a File Upload field. See Replace, add or remove a candidate's CV.

Troubleshooting

  • My client can't see the documents. Check the field is set to Public. If it's a Restricted field, the client sees it once the CV is visible.

  • My client can't download a file. Downloading is off for that list. Turn on Allow clients to download candidate files in List configuration → General.

  • The upload fails. Check the file is under 25 MB.

Pro tip: Name the field after what it holds, like "References". Your client sees that name on the tab, numbered when the field holds several files.

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