Who can do this: Anyone who signs up with a company email · Product: Resume Builder · Where: app.candidate.ly/signup
Before you start: Nothing. You don't need Bullhorn or a demo call.
When you sign up for Candidately, your company gets a free Resume Builder trial with 10 credits that don't expire, plus a sample candidate to try it on.
How do I start a trial?
Go to app.candidate.ly/signup and sign up with your company email, or click Sign up with Google or Sign up with Bullhorn.
Answer a few short questions about you and your company.
You land on Candidates → All candidates with the sample candidate, Emma Johnson. A welcome tour starts and walks you through your first export.
What does the trial include?
Everything in Resume Builder:
Upload and parse resumes, and create candidates manually
Edit profiles, use Ask AI and add recruiter notes
Export as PDF or Word, and share a profile by link
Your own branding, resume templates (Candidate appearance) and custom fields, in Settings
Note: Set up your branding before you export for clients. New accounts start with a default branding. See Set up your branding.
What doesn't the trial include?
These show in the app but are locked. They open a page about the product or an upgrade window:
Job submission lists (Client Portal), with Book a demo
Marketing lists (Talent Marketplace), with Book a demo
Analytics, with Book a demo
The AI Search tab on Candidates (Candidate Search AI), with Get early access
Add to list on a profile, which opens an upgrade window with Book Demo
How many credits do I get in the trial?
Your whole company gets 10 credits. They don't expire.
A profile uses 1 credit the first time you export it: PDF, Word, share link or Send to Bullhorn. Downloading it again is free until someone edits the profile.
The welcome tour's download uses 1 credit, like any export.
You see how many credits are left in the user menu (your name, bottom left), for example "9 / 10 credits remaining", and at the bottom of the export screen.
Uploading and editing resumes doesn't use credits.
How long does the trial last?
A trial has no end date unless we agreed one with you. If it has one, the user menu shows how many days are left. When it ends, you see "Your trial has ended!" with Talk to Sales.
What if I need more credits?
Tell us in the chat how many credits you need. Click Talk to sales at the bottom of the export screen, or open the user menu and click Contact Support. See Get more credits.
Common questions
Can I use my own logo and branding on the trial?
Yes, you can use your own branding on the trial. Owners and Admins set it up in Settings → Branding. Open Settings from the user menu.
Do the trial credits run out after a while?
No, trial credits don't expire. They're only used when you export.
Can I get more free credits?
Ask us in the chat. We'll look at your account with you.
Is there a demo account I can log into?
The trial is your own account with a sample candidate. Upload a few of your own resumes to see how they come out.
We agreed a pilot or a later billing start. Who do I ask?
Ask us in the chat. We handle pilots and billing dates with you directly.
Pro tip: Finish your edits before the first export. Downloading the same profile again is free, but the first export after an edit uses 1 more credit.
We are always here for you if you need us.
Our whole team is around almost 24/7 to support you. Click the chat icon at the bottom right to start chatting with us. Our team is happy to help.