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Get more credits

To buy more credits, ask us in the chat and tell us how many you need. We set them up and add them to your account.

Written by Jan Alexander Jedlinski

Who it's for: Anyone in your company can ask. Credits are added for the whole company.

You can't buy credits inside the app. A person from our team sets them up for you.

Steps

  1. Open the chat in one of these ways:

    • Click your name at the bottom left, then Contact Support.

    • On the export screen, click Talk to sales next to "Need more credits?" (trial accounts).

    • On the Subscriptions page, click Talk to sales next to "Need more credits?" (Owners and Admins).

    • If you've run out, click Talk to sales in the "You've used all your credits" message.

      User menu with Contact Support highlighted
      Export screen footer: credits remaining and "Need more credits? Talk to sales"
      Subscriptions page with "Need more credits? Talk to sales" highlighted
  2. Tell us how many credits you need, and whether it's once or every month or year.

Talk to sales opens the chat with the message "I am interested in buying more Resume Builder credits" already filled in.

What happens next

We add the credits to your account. The new credits show on the Subscriptions page under AI Resume builder > Available credits. Everyone in your company can use them right away.

Note: Need credits now to send a candidate? Say so in the chat, with the number you need.

Good to know

  • We don't publish prices in the help center. Tell us your volume and we'll give you the options for your company.

  • You can add credits at any time, also before your plan renews.

  • Credits that come with your plan expire at the end of the plan term. Extra credits our team adds don't expire. See How credits work.

Common questions

How much do credits cost?

It depends on how many you need. Ask us in the chat and we'll give you a quote.

What's the smallest amount I can buy?

Tell us how many you need in the chat. We'll find the option that fits.

Can I buy credits myself, by card, in the app?

No. Ask us in the chat and we set it up for you.

Do you give a discount for larger amounts?

Ask us in the chat with the number of credits you expect to use.

I paid, but my credits aren't showing.

Tell us in the same chat. We'll check your account and add them.

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