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What is the Client Portal?

Send candidates for an open job to your client in one branded list. Your client reviews them, asks for CVs and interviews, and messages you.

Written by Jan Alexander Jedlinski

Who it's for: recruiters and account managers who submit candidates to clients. The Client Portal is part of your plan. If Job submission lists opens an overview page with Book a demo, it isn't in your plan yet. Ask us in the chat.

Product: Client Portal

Where: Job submission lists in the left menu

The Client Portal is where you send candidates for an open job to your client. You share one branded list per job, your client reviews the candidates, moves them through stages, asks for CVs and interviews, and messages you about each one.

How it works

In Candidately, a Client Portal list is called a job submission list.

  1. Create a job submission list for the job, usually one list per open role.

  2. Add candidates. Upload CVs, import from Bullhorn or add people from your candidate database.

  3. Review and activate. New candidates usually start as Draft. Check each profile, then set it Active. Clients only see active candidates.

  4. Share the list with one or more contacts at the client by email, or copy the link.

  5. Your client works on the list. They open profiles, request a CV, request an interview, decline a candidate or move them to another stage. You get an email when they request a CV or an interview, decline a candidate or send a message.

  6. Work together. Everyone at the client who has the list sees each other's requests and messages. You reply from the candidate's Messenger.

A job submission list

The stage column is on the left, next to the candidate cards. Your client works on the same list.

Screenshot of a job submission list with the stage column and candidate cards highlighted

What your client gets

  • A list in your branding, opened with a link from their email. No password: they confirm their email address and they're in.

  • A stage column (To review, Interview, Declined and any stages you add) to track where each candidate is.

  • A Messenger on every candidate to ask questions and give feedback.

  • The client portal: under All Lists they find every list you've shared with them, old and new.

Where to find it

Click Job submission lists in the menu on the left (the first icon). Your lists show on the left, with search and tabs for Name, Client and Status.

Good to know

Pro tip: Your client doesn't need to keep your emails. Under All Lists in their client portal they find every list you've shared with them, old and new.

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