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Initial sync and Live Sync explained

How your Bullhorn candidates get into Candidately and stay up to date, and which Bullhorn sync settings control it.

Written by Jan Alexander Jedlinski

Who this is for: Companies with Bullhorn connected · Product: Candidate Search AI · Where: Settings → Integrations → Bullhorn

If you use Bullhorn, Candidately keeps a copy of your Bullhorn candidates up to date so Candidate Search AI can search them.

Candidately copies resumes, skills, locations, job history and the Bullhorn fields you use as filters. Bullhorn is one source. Resumes you upload and candidates you import into Candidately are searchable too, once their profile is created and their resume is processed.

For Bullhorn, Candidately uses two processes:

  • Initial Sync imports your existing Bullhorn candidates.

  • Live Sync keeps them up to date as profiles change in Bullhorn.

What happens during Initial Sync?

Initial Sync is the one-time import that brings your candidates from Bullhorn into Candidately, so Candidate Search AI has a complete starting point.

  1. Importing your Bullhorn profiles. Candidately fetches candidate records, resumes and mapped fields from Bullhorn.

  2. Preparing the profiles. Candidately processes each resume into a structured, searchable profile.

  3. Making them searchable. Each candidate becomes searchable in Candidate Search AI once their resume is processed. Candidates without a resume are searchable right away.

How long Initial Sync takes depends on how many candidates and resumes you have.

How does Live Sync work?

After Initial Sync, Live Sync keeps your Candidate Search AI data current.

  1. Picking up changes. New candidates and changes your team makes in Bullhorn are picked up automatically.

  2. Updating the record. Each changed candidate is processed again, so Candidate Search AI shows the latest information.

  3. Handling deletions. What happens to a candidate deleted in Bullhorn depends on the setting When a candidate is deleted in Bullhorn. The next section explains the setting.

Which Bullhorn sync settings control this?

An admin sets these in Settings → Integrations → Bullhorn:

Setting

What it controls

Enable syncing candidates from Bullhorn → Candidately

Whether candidates sync from Bullhorn to Candidately at all

Auto-import new Bullhorn candidates

Whether new Bullhorn candidates are imported automatically

When a new resume file is added in Bullhorn

What Candidately does when a candidate gets a new resume file in Bullhorn

When a mapped Bullhorn field changes

What Candidately does when a mapped Bullhorn field is edited

When a candidate is deleted in Bullhorn

Also delete in Candidately removes the candidate from Candidately and from search. Keep in Candidately keeps them searchable.

Resume selection configuration

Which resume Candidately uses. Click View Initial Sync Config or View Live Updates Config to see the rules.

The deletion setting

Choose whether a candidate deleted in Bullhorn is also deleted in Candidately.

Screenshot of the Bullhorn settings with When a candidate is deleted in Bullhorn highlighted

How do I check a candidate has synced?

On the Candidates page, switch the toggle to All candidates and search the candidate's name or email. If the candidate is there and their profile shows skills and history, Candidate Search AI can find them.

Good to know

  • Candidates deleted in Candidately are removed from search.

  • For questions about how we handle data, ask us in the chat.

Pro tip: Updated a resume or a field in Bullhorn? Live Sync picks the change up automatically, so there's nothing to re-import.

We are always here for you if you need us.

Our whole team is around almost 24/7 to support you. Click the chat icon at the bottom right to start chatting with us. Our team is happy to help.

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