The relevance score is the number from 0 to 100 on each Candidate Search AI result. It ranks candidates within one search. It isn't a rating of the person.
Who this is for: Everyone who uses Candidate Search AI · Product: Candidate Search AI · Where: All candidates → AI Search → result card → score circle
What does the relevance score mean?
The relevance score shows how strongly a profile matches your current Candidate Search AI search, compared to the other results. Candidate Search AI sorts results by relevance, highest first.
Hover the score circle on a result card to see:
"Ranking aid, not a rating. Shows how strongly this profile matches your current search terms compared to other results. Read the profile before deciding."
Is the relevance score a percentage of requirements met?
The relevance score isn't a percentage of requirements met, and it isn't a judgement about the person. It's a ranking aid. Read the profile before deciding.
Can I compare relevance scores across searches?
You can only compare relevance scores within one Candidate Search AI search. A 60 on a broad search can be a stronger fit than an 85 on a narrow one. Change the search, or refine it, and the scores change.
Why does a good candidate have a low relevance score?
A good candidate usually has a low relevance score because one or more requirements aren't on their resume. Check the red crosses under the candidate's AI Summary: each one is a requirement the resume doesn't confirm. Missing from the resume doesn't mean the candidate lacks it.
To move the candidate up, remove requirements that aren't essential, or update an out-of-date resume. See Troubleshooting: too many results, or the top candidates aren't right.
Where can I read about the score in the app?
On a result card, hover the score circle.
In the tooltip, click What does this score mean?. A short guide opens in the app.
Click Got it to close the guide.
Pro tip: Hover an item in the checklist under the AI Summary to see the evidence from the resume.
Need more help?
Click the chat icon at the bottom right and we'll get back to you.