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File types you can upload

The file types Candidately accepts for resumes, avatars, logos, file fields and messages.

Written by Jan Alexander Jedlinski

Resumes can be PDF, Word or text files, or images. Avatars and logos must be images. File fields and messages accept most common office, media and email files.

Which files can I upload as a resume?

When you upload a resume to create a candidate, add a candidate to a list, or replace a CV:

  • PDF: PDF

  • Documents: DOC, DOCX, DOCM, DOT, DOTX, DOTM, ODT, RTF, TXT, MD

  • Images: PNG, JPG, JPEG, BMP, GIF, TIFF

Which files can I use for avatars and logos?

Images only: PNG, JPG, JPEG, BMP, GIF, TIFF. This applies to your company logo, your user avatar and candidate avatars.

Which files can I add to file fields and messages?

Custom file fields on candidate profiles and attachments in messages accept the resume types plus:

  • Spreadsheets: CSV, TSV, XLS, XLSX, XLSM, XLSB, XLT, XLTX, XLTM, XLM, ODS, DIF

  • Presentations: PPT, PPTX, PPTM, PPS, PPSX, PPSM, POT, POTX, POTM, ODP, OTP, KEY

  • Audio and video: MP3, WAV, AAC, MP4, MOV, AVI, M4V, WMV, MKV, MPG, MPEG

  • Other: EPUB, ICS, VCF, XML, MPP, MPT, MPX, XER

Messages also accept email files (EML, MSG). A file in a custom file field can be up to 25 MB.

Older overview of permitted file types

Our earlier overview of permitted extensions. The lists in this article are the current reference.

Screenshot of a table listing the file extensions permitted for attachments and messages

Troubleshooting

  • File rejected? Check the extension. ZIP and RAR files are not accepted anywhere. Save the file as PDF or DOCX and try again.

  • Still stuck? Send us the file name, where you tried to upload it, and the error you saw.

Pro tip: Keep resume files under 25 MB. Larger files can't be read to fill in the candidate's details.

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