FAQs & Troubleshooting
Explore our FAQs and troubleshooting articles for Candidate Search AI
By Gustavo and 1 other2 authors5 articles
- Candidate Search AI: frequently asked questionsShort answers to the questions new users ask most: scores, Boolean, missing candidates, data freshness, sharing, hiding, synonyms.
- Troubleshooting: too few results, or "No matching result found"A nine-step checklist to widen a search that returns nothing or almost nothing.
- Troubleshooting: too many results, or the top candidates aren't rightHow to narrow a long result list, and what to change when the top-ranked people are the wrong kind of candidate.
- Troubleshooting: search is slow, stuck, or the Bullhorn tab is blankHow long a search should take, what to do when results don't load, and how to fix a blank Candidate Search tab in Bullhorn.
- Troubleshooting: a candidate I know exists doesn't show upSix checks, in order, when a candidate you expect is missing from AI Search results: sync, filters, hidden, parsing, location, language.