All CollectionsCandidate Search AIFAQs & TroubleshootingFAQs & TroubleshootingExplore our FAQs and troubleshooting articles for Candidate Search AIBy Jan1 author·5 articlesFrequently asked questions about Candidate Search AIShort answers to what new users ask most: what's searched, scores, Boolean, missing candidates, settings, export.Troubleshooting: too few results, or "No matching result found"A nine-step checklist to widen a search that returns nothing or almost nothing.Troubleshooting: too many results, or the top candidates aren't rightHow to narrow a long result list, and what to change when the top-ranked people are the wrong kind of candidate.Troubleshooting: search is slow, stuck, or the Bullhorn tab is blankHow long a search takes, what to do when results don't load, and how to fix a blank Candidately tab in Bullhorn.Troubleshooting: a candidate I know exists doesn't show upSeven checks, in order, when a candidate you expect is missing from AI Search results.
