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Client email notifications explained
Client email notifications explained
Updated over a week ago

Email Notifications

There are several types of email notifications that your clients can receive.

1. Email confirmation when trying to access your public lists.

2. Invite email to view your shared list. This one is fully customizable!

3. CV revealed email to let your client view the CV they requested.

4. Automated Updates that go out when you add or remove candidates on a list already shared with your client. Learn more
​5. Automated Follow-Ups that go out when your client hasn't seen your candidates after a set amount of time. Learn more

6. Message notifications to let your client know you've replied to a candidate chat within a list.

All emails from Candidately are sent from [email protected] and include your name and company logo.

Pro tip πŸ’‘: We can set up a custom sending domain for you! It follows the format This will improve email deliverability (We have a 10/10 deliverability score) and all client communications will be getting to them directly from your email, not our noreply one πŸ˜‰

Here you can see what our notifications look like both in Gmail and Outlook:


We use Sendgrid for sending emails and have the highest possible delivery rates and scores to ensure all notifications to your clients are reliably delivered.

Important πŸ’‘: We do our best to not spam your clients and, as per the current regulations, we allow them to unsubscribe from receiving emails at any time.

In-app notifications

Additionally, while your client is in the portal we have markers that show up whenever they receive or have unread messages.


πŸ‘‹ We are always here for you if you need us!

Remember, our whole team is around, almost 24/7 to support you! In fact, you can simply press the messenger button on the bottom right of this page to start chatting with us! Our team will be happy to assist you.

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